Cancellation, Withdrawal and Refund Policy 

Definition of Terms

Cancellation:  when registration is cancelled before the program start date

Withdrawal:  when a student withdraws from the program ON or AFTER the program start date

Refund:  amount of registration/program fee returned to registrant for cancellation or withdrawal from the program in which they were previously registered

Refund Policy for Cancellation

Students must contact the office at least 5 business day before the start date of the program in order to receive a full refund less the registration fee.

Refund Policy for Withdrawal

Students must submit in writing their notice of withdrawal from the program by the tenth day from the start date of the program.  A refund will be calculated based on the amount of fees less any non-refundable items (listed below).  No refunds will be issued for time missed by the student during the duration of his/her program.

Note* A refund cheque will be issued to the individual that initially paid the tuition fee.  Please allow 6 - 8 weeks to receive a refund cheque.

Non-Refundable Items

• Registration fee: $200
• Textbook
• Resource materials
• Early completion of program.  Where a student completes the program before the stated end date, the full fee will apply
• Incomplete program.  Where a students fails to complete the program between the stated start and end dates, the full fee will apply.
• Termination.  Where a student is terminated from the program, the full fee will apply.