Osilla Institute




     "Join the Health Team of Today and the Future"


Full Program

Article Index
Full Program
Course Modules PSW-01 to PSW-07
Course Modules PSW-08 to PSW-14
Schedule of Classes
Admission Requirements
Program Fees
All Pages

Students will learn a full range of skills required to assist people with their personal and household needs so as to ensure their comfort and safety.  Courses focus on the abilities needed to create a climate that promotes the optimal physical, social and emtional well-being of each client.16

If you are a compassionate individual looking for a way to make a living that is both personally and professionally rewarding, becoming a Personal Support Worker could be perfect for you.

This PSW Full Program has 640 hours of training in total.  There will be 275 hours of theoretical training and 365 hours of practicum training.  The theoretical component of the Full Program is broken into 14 modules.  Students must attain a minimum of 70% and pass all the performance demonstrations.  The practicum training included 365 hours. Students will need to do 180 hours in clinical which they will be supervised and; 175 hours in community for volunteer work. Osilla can arrange the clinical and community places for students if they needed.

The following is a brief summary of each of the 14 modules in the PSW Full Program:

PSW-01 Individuality

Deals with respecting people in general and more specifically the patient and their family.  This module introduces students to the concept of individuality of all persons, their experiences, rights, interests and needs.  Students will be given the opportunity to identify and examine their own beliefs, values and attitudes about aging, disability, independence and interdependence.


PSW-02 Role of PSW

Students will be introduced to the role and scope of practice of workers, providing support to clients and families’ individual homes and long-term care facilities.  The variety of settings, work relationships, level of supervision, the need to adapt to varying settings as well as time and stress management will be covered Legislation related to the worker, the work setting and client rights will be discussed.  This module clearly outlines the scope of the PSW’s role, including the consequences for exceeding that scope. Students will be introduced to the Regulated Health Professions Act.  The steps to be taken when the worker has concerns in these areas will be discussed.


PSW-03 Interpersonal Skills

Understanding the messages of others and expressing so as to be understood by others is central to the PSW’s ability to function.  Using these skills to develop and enhance a positive supportive relationship is important to the PSW to function well.  This module introduces students to the importance of communication and interpersonal skills essential to establishing and maintaining effective relationships with clients, the components of messages, the ways in which they are given, and factors affecting communication are discussed.  Problems solving and conflict resolution skills will be presented. Students will be provided with the opportunity to practice these skills.


PSW-04 Safety

Learn how to promote a safe work environment, including universal precautions and to prepare incident reports.  PSW must be aware of potential risks posed by unsafe equipment or settings, and the appropriate actions to take in unsafe situations.  Infection control methods will be taught as infections can cause distress for both the client and the worker.


PSW-05 Mobility

The aspects of good body mechanics when caring for patients is discussed and demonstrated.  Specific lifts, transferring techniques and the use of equipment are covered with an emphasis on safety both for the PSW as well as the patient.  This module discusses promoting proper positioning in a bed or chair for the comfort and safety of the client.  PSW have the appropriate knowledge, skill and attitude to assist the client with routine activities of living.  They recognize the importance of providing assistance, which supports the client’s sense of self-determination and well being in such a way that the client feels well served by their actions.


PSW-06 Abuse

Learn to recognize the difference between an accident and abuse, along with an analysis of the ethical and legal obligations involved.  Introduces students to the concepts of family violence and abuse, including its possible signs, as well as appropriate actions to be taken (including legal requirements) if abuse is suspected.  Personal beliefs and attitudes about family violence and abuse are examined, as is the concept of worker abuse of the client and abuse of the worker.  PSW identify the concept of abuse and are able to recognize both causes and indicators.  They are able to identify the requirements of legislation and to respond in accordance with legislation, employer policy and provisions of the service contract or support plan.  They recognize the PSW may also be the focus of abuse.


PSW-07 Household Management and Meal Preparation

Students will learn to assist the client with their nutritional needs, household activities and household management according to client preferences, comfort and safety, within employer guidelines as required.  Nutritional needs include planning balanced nutritious menus, preparing shopping lists, shopping, handling of food, storage and specific cooking techniques.  Special dietary needs of infants, pregnant and nursing mothers, persons with specific conditions such as diabetes, feeding tubes etc.  As well as persons with specific cultural and religious preferences will be addressed.  Students will have the opportunity to practice and demonstrate skills in a lab environment.

PSW-08 Optimal Support

This module builds on the materials presented in the introductory module “interpersonal skills”. It identifies the support to be provided and significance of the support to the client.  Supporting the client to relearn routine abilities and issues of the rights of the client as a receiver of support will be presented.  The support or service contract is the framework within which the worker provides support to the client.  The worker must know the purpose of planning, the ways in which planning is done and the persons who are involved.  PSW will learn about implementing parts of the plan and communicating information accurately and without judgment, as members of the support team.  These activities are conducted in accordance with the guidelines of the employers.


PSW-09 Personal Hygiene

The PSW is required to have knowledge, skills and sensitivity to provide appropriate assistance to another person, since a significant number of clients have disabilities that affect their ability to look after their personal hygiene.  Sufficient knowledge about the structure, function, aging changes and common conditions of the skin is covered.  The necessity of a positive attitude and sound interpersonal skills when working with clients experiencing a disability is discussed. The importance of supporting the client’s control over their own personal hygiene to the extent possible/desired is also covered, as is the need to respect the client’s right to make choices as to how they wish assistance to be given.  Throughout the module, sensitivity and respect for the client’s dignity and privacy while providing assistance is stressed.


PSW-10 Assisting the Family

This module assist students understand the characteristics of today’s families in terms of structure, functions, roles, lifestyles and relationships.  An understanding of the influence of cultural values, practices, religious beliefs as well as the effects of illness, stress, disability on family relationships will be emphasized as central to the PSW’s ability to provide effective support.  This module also explores the PSW’s role in providing respite to and assisting families/significant others and their children, including those with special needs.


PSW-11 Cognitive Impairment and Mental

PSW recognize that behaviors or changes in behavior can be related to illness or other conditions, such as cognitive impairment, substance abuse or mental illness.  Students learn how to identify factors, which can increase the risk of suicide and recognize signs of possible suicidal behavior.  They use approaches and techniques to assist clients with these changes or conditions in keeping with the support and report observations to the appropriate team member. This module will introduce the student to common psychiatric conditions, substance abuse and cognitive impairment.  The possibility of multiple conditions such as Alzheimer’s disease and depression will be discussed.  The role of the family caregiver will be reviewed, as well as the importance of observation, documentation and reporting.


PSW-12 Ongoing Conditions

This module introduces the student to basic concepts of assistance as well as the general effects on the person of common disabilities, ongoing conditions and diseases.  Focusing on the importance of providing support safety, effectively and comfortable, the student has the opportunity to gain skills in necessary techniques.  Concepts of maintenance, rehabilitation and restoration are discussed, as is the importance of the support team in providing assistance.


PSW-13 Assisting with Medications

Students will identify purposes of medication, required instruction/information about medications to be administered, and cautions with regard to medications.  Students will develop and demonstrate skill in reading and interpreting information in prescription containers, and demonstrate assistance with oral/topical medications as well as eye, ear, and nose drops.  The importance of observation for both desired and undesired outcomes will be described.  Finally, procedure to be followed in the event of concern about, or problems with medications will be discussed.


PSW-14 Assisting a Dying Person

This module allows students to discuss the concept of dying as a part of life and the possible impact of life threatening illness on the person and their family.  Assisting the dying person to maintain a desired lifestyle and respecting her/his right to make decisions with regard to support are also discussed.  Specific approaches within the scope of the support worker to reduce discomfort or pain are covered.  Care of the person at the time of death, care of the body after death, as well as any procedures, which must be followed, will be discussed.


Module Outlines is published by the Ontario Community Support Association (OCSA).

There is Full-Time and Part-Time for the PSW Full Program.

FULL-TIME (approximately 24 WEEKS)


10AM - 4PM


Our Full-Time program will start soon. Please visit our web or Facebook for latest news.

PART-TIME (approximately 52 WEEKS)


6PM - 10PM




10AM - 6PM


Both Full-Time and Part-Time have 640 hours of training in total.

  • 285 hours theory in class
  • 180 hours in clinical training
  • 175 hours in community volunteer work

Mature Student Status

♦ Applicants who are 19 years of age on the first day of classes in the year of admission, and who do not have OSSD, are considered as mature applicants.


Ontario Secondary School Diploma (OSSD) or equivalent

♦ Required academic preparation - OSSD Grade 12 or equivalent


Pre-Admission Test

♦ Applicants may request to write a test if they do not meet the academic requirements.  The test takes about an hour in multiple choice formats.


Police Clearance

♦ In order to participate in clinical placements, students will be required to complete a criminal record check by their local police service.  Criminal record checks must be submitted to the administration office within 30-60 days from the student registration day.



♦ To qualify for the practice components of the program, accepted applicants are required to have the physical capabilities to meet the practice requirements and submit written documentation of immunization against certain communicable diseases prior to clinical placement.


 Personal Identification

♦ SIN card (photocopy) and Picture 2pc. (2x2 or 1x1)

Registration Fee $200 (non-refundable)*

Tuition Fee Package $3550 which includes


  • Textbook
  • CPR and First Aid Training**
  • Practicum Uniform (1 set)
  • Provincial Exam Fee


* If students do not pass the Pre-Admission Test when they come in for registration, they can retake the test within a year. Registration Fee is valid for 1 year.

**Certificates will be provided to students.

Please come to our office for registration with a photo ID. On the day you come for registration, it consists of two basic steps:

  • Pay registration fee $200 (non-refundable)
  • Write the Pre-Admission test if you do not meet the academic requirements (approximately 1 hour)

You will receive a registration package which tells you what to do next.  Follow the instructions carefully to ensure a problem free registration.


We accept the following payment methods:           

You are here: PSW Diploma Program Full Program