Recognizing the Silent Contributions Of Personal Support Workers PSW s

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  • May 10, 2016
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Osilla Institute’s biggest difference is we are Toronto’s focused one certificate program that only specializes in the PSW career. This is why we know all aspects of the career so well having had this focus for over 30 years.

The Personal Support Worker (PSW) is rarely, if at any point, found on a “Top 10” list of “who to watch” and “who to thank”. These people are seldom in the limelight. We need to change our line-up of “The Best Of . . .” and figure out how to be thankful by offering worthy recognition and sincere appreciation for a job well done. This group deserves sincere thanks for the care they deliver to those who can no longer take care of themselves. Personal Support Workers deserve worthy acknowledgment for adding quality of life to the most delicate and vulnerable people in our society.

Personal Support Workers attend to the differing needs of people who depend heavily on the help of others. PSWs may be the only human connection some individuals receive in a single day. Yet, while they are offering their valuable support, it can feel thankless when trying to bathe and clean an uncooperative incontinent person, soothe the irritable and encourage the ungrateful who are no longer able to do things themselves.


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An Ode – A Thank You – To Personal Support Workers

By: Gail Elliot, Founder, DementiAbility Enterprises Inc.


Dear Personal Support/Care Workers:

With this short poem, the DementiAbility staff, families and colleagues from around the globe would like to voice our appreciation and say thanks for all you do. Dr. Christopher Patterson, in his role as a Geriatrician, also lends his support, thanks and praise.

Thank you for being the eyes, the ears, the hands and the voice of one of the frailest and vulnerable sectors of our society.

While those in your care may not be able to express their thanks, please know they are grateful.
Thank you for opening your hearts up to the concerns they share.

When the days are long and the rewards are hard to see, please know you are deeply and sincerely appreciated.

While there may be times you believe your job is thankless, remember that the world is a better place because of the work you do.

Thank you for treating those in your care as a mother, a father, a best friend – not just as a case file.

Thank you for seeing those in your care as a whole person – not just a “feed”, a “toilet” or a “bath”.

Thank you for making sure each person is nourished and hydrated, clean and dignified.

Thank you for tending to those small details that make the biggest difference.

Thanks for helping those in your care to feel loved and cared for.

Thank you for putting a smile on the faces of those you help each day.

Thank you for governing the homes and spaces they keep.

Thank you for making sure they are safe and stable as they move about.

Thank you for keeping their space “familiar”, in a way that feels comforting and looks and feels like “home”.

Thank you for offering a nurturing touch and the best of care.

Thank you for caring for their needs on days when you’ve been too busy to meet your own.
Thank you for your kindness and patience.

Thank you for working with us as families and fellow staff.

Thank you for all you do.

From the bottom of our hearts — THANK YOU!

A deep and heartfelt thank you from the DementiAbility Team!

We sincerely appreciate all you do.

When we are asked what a Personal Care Worker makes …….


*Note: The term Personal Support Worker varies according to location. Each province/state/country has its own term.

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At Osilla Institute, we make sure to give our students the best training we can provide to actually make sure our graduates are competitive enough to face the real world. Being a Personal Support Worker is no easy job, but it’s truly one of the most fulfilling jobs!  And in order for that to happen, we have created a specialized program to find the best fulfilling jobs in Toronto & the GTA for our graduates.

If you’d like to learn more about becoming a Personal Support Worker, please follow the link and fill out the form and we’ll schedule a time to come in for a coffee / tea / water and chat. J.  LEARN MORE!